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Ritratto d'Italia Restaurant
Casa del Mar Restaurant
Villa Marina Restaurant
The Score Restaurant
Sensai Restaurant
La Petite Creperie Restaurant
Fusion Restaurant
Mike's Coffee
Restaurant Hacienda Los Girasoles
Ruta 66 Restaurant
Blue Pool Bar
Aqua chill-out Bar
Lobby Bar
Honeymoon Suite
Master Suite Privilege
Junior Suite Deluxe
Junior Suite Deluxe Ocean View
Royal Master Suite Privilege
Junior Suite Privilege
Junior Suite Ocean View Privilege
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Ocean Turquesa 8888* Riviera Maya, Mexico

Hotel details
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Important information
  • Transat has put forth all necessary efforts to ensure that all the product information such as description, pictures, layout and videos are accurate, however please note that changes may occur at any moment without notice.

    Certain hotels might require guests to leave a deposit when using water sports equipment.

Brochure Erratum(s)


Good to Know

  • For the conservation of the Marine parc, a tax of $3 US per person per use is charged for non-motorized water sports (price subject to change).

    The hotel does not accept student groups.
  • $3 tax per person per use for non-motorized water sports
About your Hotel

Hotel Location

  • Approximately 18 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Puerto Morelos

Hotel Description

  • Transat Holidays Exclusive hotel
  • 265 rooms
  • 9 building(s) of 4 storey(s)
  • Elevator

Hotel Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 4 pool(s) (including 1 for kids)
  • 11 restaurant(s)
  • 4 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Spa ($)
  • Doctor on site ($)
  • 1 tennis court(s)
  • Accessible for people with restricted mobility
  • Nurse on site ($)
  • WiFi available in :
    • Lobby
  • Currency exchange
  • ATM
  • Shuttle service throughout the resort
  • Shuttle service off site
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 17 years old

Beach

  • Beach Club on site
  • Long chairs
  • Palapas
  • Bali Beds

Ocean Turquesa 4.5*

  • S.M. 12, Mza.15, Lote 1-02, 103. Predio Maria Irene. Municipio Benito Juarez 77511 Puerto Morelos, Riviera Maya Mexico
  • Tel.: (998) 287-2100
  • Fax : (998) 287-2101
  • Email : reservations2@vacstore.net
Rooms 7

  • For you comfort, each room offers :

Junior Suite Deluxe

  • Junior Suite Deluxe
  • Extra bed (on request)
  • Crib (on request)
  • Connecting room available on request
  • Balcony or terrace
  • Honeymoon package inclusions
  • Flat screen cable TV
  • FAMILY COLLECTION inclusions
  • Resort Credit (receive up to $100 resort credit per room/stay. Some restrictions may apply)
  • 1 king-size bed and 1 sofa or 2 queen-size beds and 1 sofa
  • Individual air-conditioning
  • Full bathroom
    • Shower : Regular
    • Bath type : Regular
  • Ceiling fan
  • In-room safe
  • Partial Garden View
  • Up to 5 people :
    • Maximum 4 adults
    • Maximum 3 children
  • Mini-bar
  • Coffee/tea-maker
  • Non-smoking room
  • Hairdryer
  • Iron & ironing board
  • Living area
  • Telephone
  • 110/120 volts
  • Room service
  • Desk/Working area

Junior Suite Deluxe Ocean View

  • Junior Suite Deluxe Ocean View
  • Extra bed (on request)
  • Crib (on request)
  • Connecting room available on request
  • Balcony or terrace
  • Honeymoon package inclusions
  • Flat screen cable TV
  • Resort Credit (receive up to $100 resort credit per room/stay. Some restrictions may apply)
  • Full bathroom
    • Shower : Regular
    • Bath type : Regular
  • 1 king-size bed and 1 sofa or 2 queen-size beds and 1 sofa
  • Individual air-conditioning
  • Ceiling fan
  • In-room safe
  • Ocean View
  • Up to 5 people :
    • Maximum 4 adults
    • Maximum 3 children
  • Mini-bar
  • Coffee/tea-maker
  • Non-smoking room
  • Hairdryer
  • Iron & ironing board
  • Living area
  • Telephone
  • 110/120 volts
  • Room service
  • Desk/Working area

Junior Suite Privilege

  • Junior Suite Privilege
  • Extra bed (on request)
  • Crib (on request)
  • Connecting room available on request
  • Balcony or terrace
  • Honeymoon package inclusions
  • Flat screen cable TV
  • PRIVILEGE inclusions
  • Resort Credit (receive up to $100 resort credit per room/stay. Some restrictions may apply)
  • 1 king-size bed and 1 sofa or 2 queen-size beds and 1 sofa
  • Individual air-conditioning
  • Full bathroom
    • Shower : Regular
    • Bath type : Regular
  • Ceiling fan
  • In-room safe
  • Partial Garden View
  • Up to 5 people :
    • Maximum 4 adults
    • Maximum 3 children
  • Mini-bar
  • Coffee/tea-maker
  • Non-smoking room
  • Hairdryer
  • Iron & ironing board
  • Living area
  • Telephone
  • 110/120 volts
  • Room service
  • Desk/Working area

Junior Suite Ocean View Privilege

  • Junior Suite Ocean View Privilege
  • Extra bed (on request)
  • Crib (on request)
  • Connecting room available on request
  • Balcony or terrace
  • Honeymoon package inclusions
  • Flat screen cable TV
  • PRIVILEGE inclusions
  • Resort Credit (receive up to $100 resort credit per room/stay. Some restrictions may apply)
  • 1 king-size bed and 1 sofa or 2 queen-size beds and 1 sofa
  • Individual air-conditioning
  • Full bathroom
    • Shower : Regular
    • Bath type : Regular
  • Ceiling fan
  • In-room safe
  • Ocean View
  • Up to 5 people :
    • Maximum 4 adults
    • Maximum 3 children
  • Mini-bar
  • Coffee/tea-maker
  • Non-smoking room
  • Hairdryer
  • Iron & ironing board
  • Living area
  • Telephone
  • 110/120 volts
  • Room service
  • Desk/Working area

Master Suite Privilege

  • Master Suite Privilege
  • Bedroom with closed door
  • Extra bed (on request)
  • Crib (on request)
  • Connecting room available on request
  • Balcony or terrace
  • Honeymoon package inclusions
  • Flat screen cable TV
  • PRIVILEGE inclusions
  • Resort Credit (receive up to $100 resort credit per room/stay. Some restrictions may apply)
  • Full bathroom
    • Shower : Regular
    • Bath type : Regular
  • 1 king-size bed and 1 sofa
  • Individual air-conditioning
  • Ceiling fan
  • In-room safe
  • Ocean View
  • Up to 4 people :
    • Maximum 3 adults
    • Maximum 2 children
  • Mini-bar
  • Mini-fridge
  • Coffee/tea-maker
  • Non-smoking room
  • Hairdryer
  • Iron & ironing board
  • Microwave
  • Closed living room
  • Telephone
  • 110/120 volts
  • Room service
  • Desk/Working area

Honeymoon Suite

  • Honeymoon Suite
  • Bedroom with closed door
  • Balcony
  • Honeymoon package inclusions
  • Flat screen cable TV
  • Dedicated room location
  • Lobster meal (romantic lobster dinner at the Privilege Fusion Restaurant)
  • Bottle of sparkling wine in room upon arrival
  • Breakfast Romantic
  • Bathrobes
  • Discount (40% jewelry store/10% spa services/10% excursions/10% car rental/10% aquatic sports/10% on extra drinks
  • Private terasse with whirlpool
  • Fresh Flowers
  • Complimentary 20 minutes photo session with photoshop (a 6 x 8 free picture)
  • Resort Credit (receive up to $100 resort credit per room/stay. Some restrictions may apply)
  • Whirlpool on balcony
  • Full bathroom
    • Shower : Regular
    • Bath type : Regular
  • 1 king-size bed and 1 sofa
  • Individual air-conditioning
  • Ceiling fan
  • In-room safe
  • Oceanfront
  • Up to 2 people :
    • Maximum 2 adults
  • Mini-bar
  • Mini-fridge
  • Coffee/tea-maker
  • Non-smoking room
  • Hairdryer
  • Iron & ironing board
  • Microwave
  • Living area
  • Dining area
  • Telephone
  • 110/120 volts
  • Turndown service
  • Room service
  • Desk/Working area

Royal Master Suite Privilege

  • Royal Master Suite Privilege
  • Bedroom with closed door
  • Extra bed (on request)
  • Crib (on request)
  • Connecting room available on request
  • Terrace
  • Honeymoon package inclusions
  • Flat screen cable TV
  • PRIVILEGE inclusions
  • Resort Credit (receive up to $100 resort credit per room/stay. Some restrictions may apply)
  • Full bathroom
    • Shower : Regular
    • Bath type : Regular
  • Whirlpool on balcony
  • 1 king-size bed
  • 1 sofa in the living area
  • Individual air-conditioning
  • Ceiling fan
  • In-room safe
  • Oceanfront
  • Up to 4 people :
    • Maximum 3 adults
    • Maximum 2 children
  • Mini-bar
  • Mini-fridge
  • Coffee/tea-maker
  • Non-smoking room
  • Hairdryer
  • Iron & ironing board
  • Microwave
  • Telephone
  • 110/120 volts
  • Room service
  • Desk/Working area
Inclusions

2013-2014

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • 24-hour food and beverage service (snacks and beverages)
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • Gala dinner (Dec. 24 & 31)
  • Introduction to scuba diving in pool (once/stay)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Room service (11am to 11pm)
  • Selected international drinks
  • Shared facilities with the Ocean Coral
  • Welcome cocktail upon arrival
  • Buffet breakfast, lunch and dinner
  • 4 accessible pool(s) at the property
  • 3 accessible bar(s) at the property
  • 7 accessible restaurant(s) at the property
  • Shared services and facilities with the Ocean Coral.
  • HONEYMOON Package
FAMILY COLLECTION INCLUSIONS *:
  • Children stay and eat free (conditions vary on season)
  • Chlidren's entertainment
  • Dedicated family check-in at airport counter (package only)
  • Double, triple, quadruple and adjoining rooms (subject to availability)
  • Specials on excursions for children (conditions vary on season)
  • Free seat selection for kids
  • Kids' Club
  • Kids' menu at the buffet and at least 1 à la carte restaurant
  • Kids' mini disco
  • Kids' pool
  • Onboard kids' surprises
  • Priority baggage handling (package only)
  • Priority check-in and boarding (package only)
  • Priority check-in at the hotel
  • Priority meal service on board (package only)
  • Spacious resort with several pools
  • Stroller service at Canadian airports
  • Babysitting service ($) (subject to availability)
* Included with "Junior Suite Deluxe" only
PRIVILEGE INCLUSIONS *:
  • À la carte dinners (priority reservations for à la carte restaurants)
  • Amenities (special children's amenities)
  • Beach towels in room
  • Butler service
  • Concierge service (personalized)
  • Distinct identifcation bracelet
  • Early check-in and late check-out
  • Lobster meal (once/stay)
  • Premium brand drinks
  • Private exclusive access to Privilege Club Fusion Restaurant
  • Private beach area with waiter service
  • Private club (lounge with coffee, tea, hors d'oeuvres, wine selection, DVD library, daily newspapers and WiFi)
  • Room service (7am to 11pm)
  • Separate check-in
  • Turn-down service
  • VIP room amenities (soaps & lotions)
* Included with "Junior Suite Privilege", "Junior Suite Ocean View Privilege", "Master Suite Privilege" and "Royal Master Suite Privilege" only
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • 24-hour food and beverage service (snacks and beverages)
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • Gala dinner (Dec. 24 & 31)
  • Introduction to scuba diving in pool (once/stay)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Room service (11am to 11pm)
  • Selected international drinks
  • Shared facilities with the Ocean Coral
  • Welcome cocktail upon arrival
  • Buffet breakfast, lunch and dinner
  • 4 accessible pool(s) at the property
  • 3 accessible bar(s) at the property
  • 7 accessible restaurant(s) at the property
  • Shared services and facilities with the Ocean Coral.
  • HONEYMOON Package
FAMILY COLLECTION INCLUSIONS *:
  • Children stay and eat free (conditions vary on season)
  • Chlidren's entertainment
  • Dedicated family check-in at airport counter (package only)
  • Double, triple, quadruple and adjoining rooms (subject to availability)
  • Specials on excursions for children (conditions vary on season)
  • Free seat selection for kids
  • Kids' Club
  • Kids' menu at the buffet and at least 1 à la carte restaurant
  • Kids' mini disco
  • Kids' pool
  • Onboard kids' surprises
  • Priority baggage handling (package only)
  • Priority check-in and boarding (package only)
  • Priority check-in at the hotel
  • Priority meal service on board (package only)
  • Spacious resort with several pools
  • Stroller service at Canadian airports
  • Babysitting service ($) (subject to availability)
* Included with "Junior Suite Deluxe" only
PRIVILEGE INCLUSIONS *:
  • À la carte dinners (priority reservations for à la carte restaurants)
  • Amenities (special children's amenities)
  • Beach towels in room
  • Butler service
  • Concierge service (personalized)
  • Distinct identifcation bracelet
  • Early check-in and late check-out
  • Lobster meal (once/stay)
  • Premium brand drinks
  • Private exclusive access to Privilege Club Fusion Restaurant
  • Private beach area with waiter service
  • Private club (lounge with coffee, tea, hors d'oeuvres, wine selection, DVD library, daily newspapers and WiFi)
  • Room service (7am to 11pm)
  • Separate check-in
  • Turn-down service
  • VIP room amenities (soaps & lotions)
* Included with "Junior Suite Privilege", "Junior Suite Ocean View Privilege", "Master Suite Privilege" and "Royal Master Suite Privilege" only
HONEYMOON PACKAGE INCLUSIONS :
Sports / Activities

Sports

  • Volleyball
  • Deep sea fishing ($)
  • 1 tennis court(s)
  • Kayaking
  • Sailing
  • Snorkeling
  • Motorized water sports ($)
  • Non-motorized water sports
  • Golf Course nearby ($)

Activities

  • Dance lessons
  • Ping-pong
  • Pool tables
  • Spanish lessons
  • Aquafitness
  • Catamaran
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Fitness center
  • Scuba Diving ($)
Internet

WiFi available in :

    • Lobby

Internet for Business ($)

Family Collection
GO ON A VACATION THAT’S MEMORABLE FOR THE WHOLE FAMILY.
The Transat Holidays Family Collection is designed specifically for families travelling 
with children. All of the hotels in this outstanding collection were carefully selected because they offer 
extensive family-friendly facilities loads of activitiesfor young and old alike and are great value 
for money ! We know how important family vacations are, and we’ve put everything in place so you can enjoy 
your trip from A to Z!
May be available with some room categories, according to the property
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.

    • 24h snacks
    • 24h drinks
  • 10 restaurant(s)
    • Casa del Mar
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air-conditioning
      • Evening dress code: Casual
      • High chairs available
    • Villa Marina
      Image bar
      • Breakfast : - Closed -
      • Lunch : Snack Bar
      • Dinner : À la Carte Caribbean
      • Evening dress code: Semi-formal
      • High chairs available
      • Smoking area
    • Ruta 66
      Image bar
      • Breakfast : - Closed -
      • Lunch : - Closed -
      • Dinner : À la Carte American
      • Air-conditioning
      • Evening dress code: Formal
      • High chairs available
    • Ritratto d'Italia
      Image bar
      • Breakfast : - Closed -
      • Lunch : - Closed -
      • Dinner : À la Carte Italian
      • Reservations required
      • Air-conditioning
      • Evening dress code: Formal
      • High chairs available
    • Hacienda Los Girasoles
      Image bar
      • Breakfast : - Closed -
      • Lunch : - Closed -
      • Dinner : À la Carte Mexican
      • Air-conditioning
      • Evening dress code: Formal
      • High chairs available
    • La Petite Crêperie
      Image bar
      • Breakfast : - Closed -
      • Lunch : Snack Bar
      • Dinner : Creperie
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • Sensai
      Image bar
      • Adults Only (14+)
      • Breakfast : - Closed -
      • Lunch : - Closed -
      • Dinner : À la Carte Oriental
      • Air-conditioning
      • Evening dress code: Formal
      • High chairs available
    • Mike's Coffee
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
      • Air-conditioning
      • Evening dress code: Casual
      • High chairs available
    • Daisy
      Image bar
      • Breakfast : - Closed -
      • Lunch : Snack Bar
      • Dinner : - Closed -
      • Air-conditioning
      • Evening dress code: Casual
      • High chairs available
    • Coral
      Image bar
      • Breakfast : - Closed -
      • Lunch : Snack Bar
      • Dinner : - Closed -
      • Air-conditioning
      • Evening dress code: Casual
      • High chairs available
  • 3 bar(s)
    • Aqua chill-out Bar
      • Location : Pool
      • Opening time : 2:15
      • Closing time : 2:00
      • Local drinks
      • International drinks
    • Lobby Bar
      Image bar
      • Location : Lobby
      • Local drinks
      • International drinks
    • Blue Pool Bar
      Image bar
      • Location : Pool
      • Local drinks
Kids


  • Kids' Club (ages 4 to 11)
  • 1 kids pool(s)
  • Playground
  • Babysitting ($)
  • Rooms for family of five or more
  • High chairs available at some restaurants
Golf 2
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates ($).

    This information is for informational purposes only and is subject to change.

Moon Spa & Golf Club

Designed by Jack Nicklaus
Carretera Federal a Chetumal-Cancun Km. 340
9988816100
teetimes@palaceresorts.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,165 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
  • Chipping green

Riviera Cancun Golf & Resort

Designed by Jack Nicklaus
Blvd. Kukulcán Km. 26, Zona Hotelera
9988487777
info@golfpromotions.mx
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,060 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
  • Chipping green
Scuba Diving


Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
  • PADI certification
Spa

Services ($)

  • Body Treatments
  • Massage
  • Special Therapies
Eco-responsible

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

Biosphere

The Biosphere certification system relies on the principles of sustainable development. Its various labels are managed by the Responsible Tourism Institute under the terms of a memorandum of understanding with UNESCO.
Ratings
TripAdvisor rating Avis 0.5
Transat rating 8888*

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.